Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Receive free shipping within Canada for purchases of over $75, excluding taxes, when signed into an ohailife.com account.
|Shipment method||Estimated delivery time||Shipment cost|
3-5 business days
Shipment Destinations and P.O. boxes
At this time we can only ship to addresses within Canada and can not ship to P.O. Boxes.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Ohai's not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you received your order damaged, please contact firstname.lastname@example.org. Please save all packaging materials and damaged goods before filing a claim.
International shipping policy
We currently do not ship outside of Canada, but we hope to soon.